We spent a lot of time, testing our Training and Certification program on our colleagues, (who, let’s face it, bravely went through all the sufferings), several times announced this news in our weblog, and now it finally happened. On September 16-17 Gurtam organized the first «Wialon Hosting Manager» training course for our partners, and those, who are only planning to become such. As for today, unfortunately, we are still speaking only about the Russian version of the program, but I assure you, the situation will be changed as soon as possible, and you, our English speaking partners, will also have a chance to improve your knowledge of Wialon Hosting, without searching for an interpreter.
Well, this time, we were visited mostly by our Russian neighbors from different companies: Intellectual Monitoring Systems (Moscow), Sakura-Escort (Kazan), Autoscan-Siberia (Novosibirsk), TRIVI (Naro-Fominsk). According to Sergey Trukhan, Gurtam Head of Training Center: «The people in the first group were very different according to their experience of working with Wialon Hosting, from several months to several years. But it didn’t prevent all the attendees to get the most out of the suggested program during those two hard and intense days. I was really glad to see that the audience is not indifferent, but «alive». Working together we had vivid discussions of arguable moments, organized round tables and brainstorming sessions, trying to find ultimate solutions to different tasks in Wialon Hosting».
During the training all the students, together with our teacher, tried to solve the most common problems, every day faced by integrators working with clients, by examining practical cases. The most burning dialogue occurred during «Ask-Answer» section, where all the participants shared the most problematic issues in their professional activity, and had a chance to discuss them, with the experienced Gurtam technical support specialist.
The first round of training and certification showed that even experienced specialists are not always aware of all the slightest peculiarities and complete functional capabilities of the system, daily used by them at work. The suggested training course provides the participants with an opportunity to fill the knowledge gaps, to get a full understanding of Wialon Hosting, and improve the quality of rendered services.
Therefore, the first volunteers came in Minsk and worked hard these two long working days definitely for a reason, imbibing knowledge about Wialon Hosting. After the training course was over, all the «students» successfully passed the certification exam and received the diplomas of qualified Wialon Hosting managers. We congratulate our first graduates and wish them further professional development, as well as steady growth to their business together with Wialon!